Posts tagged with ‘crisis communications’

Crisis Management too close to home

Colleagues, clients and friends, these are trying times. Our dear David Thulin suddenly took ill earlier this week and is currently admitted to Karolinska Sjukhuset in Stockholm. He has undergone complex operations and is in stable condition. At this point we have little other information to part with, and we do not know how long [...]

GM communication – trust & crisis

GM has long been a shining star in my world out of a communications perspective. They started (in my eyes) a newsroom trend, corporate Flickr trend, and much else. I have used them as an example in dozens of presentations. I have used Starbucks as well – particularly their “Rumor Response” section of the corporate [...]